Mr. Tire Auto Service Centers

Tremayne Gilchrist a month ago

I had a 7:30 AM appointment at Mr. Tire on N. McPherson Church Road. I arrived at 7:20 AM, expecting to get my vehicle taken care of and then walk over to work like I normally do. Unfortunately, no one showed up to open the store. I waited until 7:42 AM before I finally had to leave, which caused me to be late for work. Even more frustrating, I can see the location from my office, and as of 8:00 AM, no one was still there. If you allow customers to schedule appointments for 7:30 AM, someone should be there to open the business and honor those appointments. At the very least, customers should be notified if the store is going to open late. This is not how you run a business or respect your customers' time. Very disappointing experience, especially since I made an appointment specifically to avoid something like this.

tj deal 2 months ago

I would like to recognize Eddie at Mr. Tire for providing truly outstanding customer service. I brought my Jeep in because it was driving rough at speeds over 60 mph, even after recently having a wheel alignment and a new tire installed by another car repair provider. I initially thought the problem might require much more than a tire rotation, but Eddie took care of the issue and helped get my Jeep driving properly again. What impressed me just as much as the service itself was Eddie’s professionalism and dependability. He opened the store and made sure my scheduled appointment was honored, despite the fact that his manager had not shown up on time that morning. Instead of allowing that situation to negatively affect customers, Eddie stepped up, took responsibility, and represented Mr. Tire extremely well. Eddie is the type of employee you build a successful business around. I say that from the perspective of someone who has served as an investor, business owner, associate, executive, and manager during my career. Employees who demonstrate reliability, initiative, technical competence, and genuine concern for customers are extremely valuable. Eddie deserves recognition for his per

Aurora Aurora 3 months ago

Ty and D are working so hard in this heat. They are the most professional and the kindest humans I ever met I highly recommend this shop 💛 Got questions about the service I got? DM me: @mysteriousooolady

M Olosse 4 months ago

I have been at the McPherson store 3 times. Twice I left a tire and rim for installation. Service was great though once the manager was overwhelmed because they did t have enough help. The last time I had an emergency and needed a new tire. I had to take an Uber and was willing to wait. The technician and counter sales person were so gracious they got me in right away. I was out of there and back in the Uber within 30 minutes. I appreciated such great service though I felt the tire was expensive for the make and model but I had only one choice - a Yokohama. Anyway I appreciate the staff.

Jonathan Jacobs 6 months ago

Unfortunately this shop is way under staffed. The quality of service and work was outstanding. Dee the service consultant on duty was fantastic with her professionalism and courteous nature.